Video issue: Why is my video green?

While this rarely happens, sometimes during a call, your screen may flash a green color or turn green completely. This will typically happen due to a default setting in your browser that pushes your computer to perform at a higher level, even if it may not be capable of doing so. 

How to fix it in Chrome

1. Open Google Chrome.
2. Click the three dots (⋮) in the top-right corner.
3. Select Settings.
4. Click System in the left sidebar.
5. Turn OFF: Use graphics acceleration when available.
6. Restart Google Chrome.

How to fix it in Firefox

1. Open Firefox and click the Menu button (≡) in the top-right corner.
2. Select Settings.
3. In the left sidebar, choose General.
4. Scroll down to the Performance section.
5. Uncheck Use recommended performance settings, more options will appear.
6. Uncheck Use hardware acceleration when available.
7. Restart Firefox.