As team members change roles or leave your organization, you may need to deactivate their access to your Blitzz domain. Deactivated users are not counted as named users and therefore do not incur license charges. For this reason, we recommend deactivating anyone who is no longer actively using Blitzz.
Our goal is to help you maximize adoption and get the most value from your Blitzz subscription. We’ve made it simple for you to add or remove users as needed.
However, we understand that some organizations onboard users in bulk, and it may take a few weeks before everyone begins actively using the platform. If this applies to you, please reach out to us. We want to ensure you are not paying for unused licenses and are fully supported in optimizing your ROI with Blitzz.
Who can Deactivate a User
Only users with Admin privileges have the authority to deactivate other users from Blitzz.
How to Deactivate a User
- Login as an Admin and click Global Settings in the left sidebar.
- Click User Management from the expanded submenu.
Click the Active in the Status column for the user you want to deactivate.
Confirm the Deactivate in the warning popup. Once confirmed, the user will lose access from your Blitzz domain and will not be able to sign in.
History of Deactivated User
Once the user is deactivated, all stored images and recordings using Blitzz storage are stored in our secure cloud server. If you need access to this information please contact us.
Also, keep in mind that we are GDPR compliant with all active and deactivated user data as stated in the following article.