Super admins and users with Add/Edit users permission in your account can change a user's permissions. Users will need to log out of the account and back in before updates to their permissions will take effect.
- In your account, click the settings icon under your profile picture in the top navigation bar.
- Click Management in the left sidebar menu.
- Click the Edit icon next to a user under the Role Column.
| Role | Administrative Features | View all Sessions | Billing | REST API | Add/Edit Users | Reports | Create Sessions | Join Sessions |
| Super Admin | ![]() | (Configurable) | | | | | | |
| Admin | ![]() | (Configurable) | | | | | | |
| User Manager | * | | | | ||||
| Developer | | ** | | | | |||
| Billing | | | | | ||||
| Data Analyst | | | | |||||
| User (Internal) | | | ||||||
| Guest | |
* Add/Edit User feature can be disabled for User Manager Roles upon request. Contact our Suppor Team to make this change.
** Add/Edit Feature for Developers is only available through the REST API on Enterprise Edition
Collaboration Profiles Admins and Department Admins

- Any user (data analyst/billing/etc) can be assigned as a Collaboration Profiles Admin or Department Admin if they are a member of that Collaboration Profiles or Department. This allows them to view that collaboration profiles and make changes, including adding and removing users to and from that collaboration profiles/Department.
- Group-Specific Admins cannot modify other Groups (Collaboration Profiles or Departments) unless they made Admins to that Group.
- Any user with Super Admin and Admin roles can manage all Collaboration Profiles and Departments.
- You can add more than one Admin for Group (Department or Collaboration Profiles)
Steps:
- Department Admin:
- To make any user of a Department an Admin, Navigate to Settings > Departments
- Select a Department you would like to configure
- In the Members tab, click the drop-down arrow under Group Role and set them as Group Admin.
- Collaboration Profiles Admin:
- To make any user of a Collaboration Profiles an Admin, Navigate to Settings > Collaboration Profiles
- Select the Collaboration Profiles Department you would like to configure
- In the Members tab, click the drop-down arrow under Group Role and set them as Group Admin.

| Group-Specific Role | Manage Departments | Manage Collaboration Profiles |
| Department Admin | | |
| Collaboration Profiles Admin | |


(Configurable)
*
**