Enviar um ticket

Type

<div class="control-group ticket_section">
                     <label class="  control-label cf_business_impact_1022983-label " for="helpdesk_ticket_cf_business_impact_1022983">Business Impact</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_business_impact_1022983]" id="helpdesk_ticket_custom_field_cf_business_impact_1022983"><option value="">...</option>
<option data-id="2043002143042" value="P3 - General">P3 - General</option>
<option data-id="2043002143043" value="P2 - Degraded">P2 - Degraded</option>
<option data-id="2043002143044" value="P1 - Critical Outage">P1 - Critical Outage</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_domain_1022983-label " for="helpdesk_ticket_cf_domain_1022983">Domain URL (eg. acme.blitzz.co) or where the issue is occurring?</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_domain_1022983]" id="helpdesk_ticket_custom_field_cf_domain_1022983" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_browser_1022983-label " for="helpdesk_ticket_cf_browser_1022983">Browser (Optional)</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_browser_1022983]" id="helpdesk_ticket_custom_field_cf_browser_1022983"><option value="">...</option>
<option data-id="2043002256979" value="Chrome (Mac / PC / Android phone/Tablet)">Chrome (Mac / PC / Android phone/Tablet)</option>
<option data-id="2043002256980" value="Safari (Mac / iPhone / iPad)">Safari (Mac / iPhone / iPad)</option>
<option data-id="2043002256981" value="Microsoft Edge (Mac / PC)">Microsoft Edge (Mac / PC)</option>
<option data-id="2043002256982" value="Firefox (Mac / PC)">Firefox (Mac / PC)</option>
<option data-id="2043002256983" value="Not Applicable">Not Applicable</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_9digit_session_code_1_1022983-label " for="helpdesk_ticket_cf_9digit_session_code_1_1022983">9-digit session code (Eg. 123123123)</label>
            <div class="controls   ">
              <input class="  number section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_9digit_session_code_1_1022983]" id="helpdesk_ticket_custom_field_cf_9digit_session_code_1_1022983" />
            </div> 
                  </div>

Requester

Subject

Description

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