Getting started with Blitzz is simple. For a smooth rollout, we recommend two sessions:
| Session | Who it's for | What it covers |
|---|---|---|
| Train the trainer | Supervisors and trainers | How to present the call flow and the features you've chosen to your agents. |
| Train the admin | Administrators | How to configure use cases, create users, view analytics and manage your service. |
Frequently asked questions
Do agents need formal training to use Blitzz?
Usually not. Supervisors trained in a train the trainer session can show agents the flow.