To make a call on a Surface Pro, ensure that your webcam and microphone permissions are enabled. You will usually need to do this only once.
If you are still unable to access the camera, review the following items in order:
- Open Google Chrome.
- Click the three dots (:) at the top-right corner.
- Select Settings.
- On the left side, Click on Privacy and Security.
- Click on Site Setting from the right side.
- Scroll down and click Camera.
- From the drop-down menu, select the camera you want to use (e.g Integrated Webcam User-facing/Front-facing Camera).
Test your device here to ensure everything is working fine.